Website – terms and conditions of use
All copyright and other intellectual property contained on the website is owned by or licensed to Fish4Loans pty Ltd . The information contained on this website may be used for your personal reference only. Information on this website may not otherwise be reproduced, distributed, or transmitted to any other person or entity, or in any way reproduced in any other form.
Third party sites
As a convenience to you, cashonyourmobile may provide, on this Site, links to Web sites operated by other entities. If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. cashonyourmobile makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that cashonyourmobile or this Site sponsors, endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of cashonyourmobile or any of its affiliates or subsidiaries.
Information on this site
We have taken all reasonable care in producing the website, but information on the website may not be accurate, complete or up to date.
Some information on the website may be provided by other persons and we are not responsible for the content of that information.
Product details, rates, terms, conditions and other information are subject to change at any time without notice.
Information on the website is not intended to be financial, legal or any other advice, or a product recommendation, and does not take into account the financial circumstances or objectives of any particular individual. You should seek appropriate professional advice before acting on any information on this site.
To the extent permitted by law, we are not liable to any person in relation to use of the website, and you waive all claims against us in relation to your use of the website.
We do not warrant that the website will always be accessible and we do not warrant that the website is free from anything that may damage any device used to access the website.
You indemnify cashonyourmobile and its employees for any breach of these terms.
If you have an cashonyourmobile account and password, you are responsible for maintaining the security of your password and account information. cashonyourmobile is not liable for any damages or breaches of privacy arising from your failure to take appropriate security measures.
If you have a complaint or dispute in relation to the website, please contact us using our contact details published on the website. Please also see the Dispute Resolution Policy below.
We will endeavour to solve any complaints and your first point of contact should always be our customer contact centre, who can be contacted at:
Email: [email protected]
Our helpful staff will try to resolve the complaint with you as quickly as possible.
Internal Dispute Resolution Procedure
If your complaint is not adequately handled by our contact centre, you may raise your complaint with our complaints officer, who can be contacted at:
Email: [email protected]
In your email to our complaints officer, please provide concise details of your dispute and your contact details. The complaints officer will investigate the matter and provide you with a final response within 21 days of the initial complaint detailing:
External Dispute Resolution Scheme
If you are not satisfied with our response, you may refer the complaint to our external dispute resolution scheme. The external dispute resolution scheme to which we belong is the Australian Financial Complaints Authority, who can be contacted at;
Australian Financial Complaints Authority
Postal Address GPO Box 3, MELBOURNE VIC 3001
Phone 1800 931 678
Email [email protected]